SMS Consent Policy – OntimeAnytime
Purpose
Our service uses a toll-free number to send SMS messages for the following purposes:
- Appointment reminders and confirmations
- Document pickup or print kiosk notifications
- Customer care and support-related alerts
Opt-In Method
Users opt in to receive text messages by:
- Providing their mobile number via a website booking form or service request
- Confirming an appointment or service via SMS
- Requesting customer service support via text
All opt-ins are user-initiated and voluntary.
Example Message Content
- "Hi Michael, your appointment with Sarah is confirmed for 2:00 PM on Friday. Reply Y to confirm or C to cancel."
- "Reminder: Your documents are ready for pickup at our print kiosk. Please visit within 24 hours."
- "Thanks for contacting support! A representative will respond shortly."
Opt-Out and Support
Reply STOP at any time to unsubscribe.
Reply HELP to receive additional contact and support information.
We honor all opt-out requests and include unsubscribe instructions in all outbound SMS communications.